Hahahahaha it is legal for sure
It's a dark pattern though

Corporate Strategist

I have never bought the chings masala yet zepto is suggesting that to me to buy again. Same UX for my friend as well.

Welcome to Indian Startups's Private Community

How is this legal?

How is this legal?- Grapevine

So zepto has a 'Remove' delivery button inside the bill details. This is a very smart way to make money, since this button is situated inside the details part. But on the other hand it feels a bit weird, if I miss opening the details I might have paid 27 rupees more.

What are your thoughts?

Zepto weird (smart) UX

Software Engineer

QC Apps Review

Growth Manager

I will go first- sneaking in membership fees while making a purchase; urban company recently got some flak for it.

What are some of the worst dark patterns you've seen?

Software Developer

Only asshole product folks/leaders can somehow arrive to this decision & thinking. To make the user feel like a fool... this may have made you some ~100 extra rupees from my house, but you're not getting another order again. 

It just kinda made me sad to realize that she had no idea, and somewhere, some Zepto exec thought that it's fine to do this. A genuine FUCK YOU to Zepto.

I told my mom about what Zepto is doing with fooling users into paying for delivery (despite them buying Z Pass). She realized she's paid delivery across multiple orders, and felt bad. #ScrewYouZepto

Welcome to Personal Finance's Private Community

Anyone here! how did you build your financial habits of saving and not using multiple credit facilities. In today's world, due to multiple offerings by companies, it becomes very enticing to take up credit for phones, travels, business. How do we not fall into this trap, before ending up into a debt trap?

trapp

Customer Success

When an order value is above INR 199, you folks used to deduct the delivery fees automatically. But now, you have made it as a manual option hidden under layers of UI.

Do you want your users to keep digging your UI to click and avail the free delivery?

Shame on you Zepto!

Ordered atta today, the delivery guy threw it on the floor. Flour everywhere, had to clean it up.

Asked the customer rep to help, took 30+ minutes only to not refund me the money.

I'd advice everyone to not use them if you live in South Delhi. Terrible customer facing staff members.

Biz dev and engineers might be alright, but everything else at Swiggy sucks.

Swiggy Instamart Sucks

Founder

Phir 4 mahine baad bolte hai "Indian consumers don't spend. They just want everything free"

Zepto: 0 to 4 million free subscribers

Is Cred a business or just a long party? If they are a business then how do they make money? What do they stand for - currently it just looks like a hangout place for super privileged bros?

What is Cred’s business model?

Welcome to Software Engineers's Private Community

Okay, hear me out! Peeps living far from home mustve tried this already. Thing is : I liked the taste and promptness but I'm still skeptical as to how these are priced so low. Has anyone had any bad experiences? Or seen one of these home chefs do their thing? I understand they don't gotta pay restaurant taxes and all that stuff, challaans hafta and what not. But still need convincing.

Is "Zomato Everyday" legit?

I placed an order on swiggy from Meghana’s. The order was of 1700 and I was trying to order one more item and cancelled the order by mistake. I cancelled the order within 1 min but reached out to support team for the refund. 

The cancellation button on the order has this little 4 bars which I thought was the allowed time to cancel an order. And if I remember correctly there was a dark pattern where there was no additional confirmation to check whether I’m okay to cancel the order with the entire amount as penalty. 

If they had asked or pointed out that the full amount was going to be levied as a penalty, I would have chosen to get this delivered. 

They had charged entire bill amount for cancellation and responded saying this is according to the police. I tried to understand how charging entire amount is reasonable. I tried making them realise that even if they had charged 500 rupees I would understand the charges. 

Later they asked me to write an email regarding the same. I wrote that email and now I have got an update that they won’t be able to refund any amount. 

This is Meghana’s biriyani, and it was almost within 1 minute and they charge the entire fucking bill amount. I am still okay to pay a cancellation charge if the food was prepared or was on the way to deliver but full amount for within 1 min. I truly hate how these fucking companies choose to be so callous towards both employees and customers. 

I always believed that most companies are empathetic towards customers and employees but I guess I’m wrong. 

From the bottom of my heart, 
- F*ck you Swiggy!
- F*ck you for being insensitive towards customers 
- F*ck you to your policies that makes a customer suffer 
- F*ck you to taking away a customers money and hoarding it with the restaurant for zero service delivery 
- F*ck your leadership team for using profitability as an excuse to hide behind shitty customer experience 
- F*ck your strategy and legal team to devise those cancellation policies

F*ck you Swiggy!

Consultant

Swiggy is slowly becoming unusable. They have already increased minimum amount in Instamart for free delivery from 99 to 149 to 199 now. This is really becoming a problem. Is there any other alternative to this? They are slowly showing their true colours now that they are aiming profitability.

Swiggy FEE Mafia

Yeah. But that's the price you'll have to pay for convenience. They were always gonna start making money one day

Sales

Welcome to Confessions's Private Community

share your silly/interesting/futuristic ideas, which are rotting away in your notes

PS: don't worry about someone stealing your idea, ideas don't matter, execution does. If market is big enough multiple players make money, anyway competition is for losers.

Idea Dump

1.Dehydration of the vegetables and fruits which are considered as poor quality (shape/size) and making Nutritional Powders out of it for livestock consumption. 
 2.E-Market Place to buy Bio-degradable waste (Husk,Paddy Straw) For bio-fuel products based companies. 
 3. Agri-Tourism and an Incubation centre (Makers Place) for Rural Entrepreneurs (Pottery, Bags, Food Products, Clothes etc)

Category Manager

Senior Software Engineer

Zepto pass which gives you

1. Unlimited Free Delivery
2. Upto 20% additional discount

Would it be a problem in the long run or a certain path to profitability?

The membership, priced at between Rs 149 and Rs 299 per month for various users, will allow for free deliveries of orders above Rs 99.

How is this legal?

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