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@axisbank KYC misuse  from credit card team pls look into it

Operations Manager

@axisbank KYC misuse  from credit card team pls look into it- Grapevine

Welcome to News Discussion's Private Community

Hello All , 

I went on an international vacation and someone stole my credit card and did 2.5 L in INR worth of transactions . 

While I was checking in the hotel I received a mail and sms for 2 transactions which makes it 2.5L INR and 5 declined transactions of 4.8 L as the card declined the limit . I blocked the card  & approached the bank to raise a dispute.

I had reported this to my bank in under 4-5 hours of it happening I was told by the phone banking team that the  TAT is 90 days and I will get a temporary limit till the case is solved .
Simultaneously, I had reported the stolen of card and got a physical complaint to present it to the bank. 

Within 24 hours I received a mail from the bank that I have shared my pin and the person has used the card and also told me to make the payment to avoid the further charges.

The card was tap & pay mode where you don’t require a pin. Hence , the transaction went through. 

PS - I did take travel insurance and have spoken to them also but I am not sure whether it will work or not as the representative said we will look into and revert. 


I wrote a mail to RBI to help me in this matter , can someone suggest me what else can be done ? It is causing me unnecessary stress now.  What happens in the scenarios like this ?

CC stolen and transactions worth 2.5L done on it

Business Development

Welcome to Personal Finance's Private Community

Axis Bank called me to offer their credit card ( still receive the calls) but they rejected the application.
Has anyone else also faced the same issue?

Is there anything which can be done?

Axis credit card

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I have Amazon pay ICICI, it started off well, I made all payments thru Amazon pay and good cash back but now while making payments on 3P apps, you can only use Amazon pay UPI

The other card I have has is Kotak Indigo and it’s shit

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Business Operations

Guys received a call today,looked very genuine he told me that u need to cancel your insurance of credit card,to do so he guided some steps where I did not share a single info with him,maybe he was able to screen record and tool details and then suddenly I got message that 1lac spent on your credit card. Later after 2mins observed 97k transaction was unsuccessful due to security reasons (thank god). I have filed complaint to icici and I have blocked my card, registered in cyber crime also.
Now I want to know, as it was credit card, will icici solve this matter or they will ask me to pay.
Please Guys currently stressed alot,didn't share this with anyone neither parents because then they will be tensed. 
Help me plz

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Main spends: 
Food from Swiggy (quite a lot)
Groceries from Instamart/Zepto 
One flight round trip per quarter to home 
Going out for food maybe once a week
 
Any advice? How do I approach this?

Viners please help  I’ve never owned a Credit Card. What should be my first one?

Founder

Welcome to Product Managers's Private Community

First post :)

Basically I want to figure out the best way to market a debit card for international spends.

We're offering zero forex, unlike literally anyone else. Just need to make more people aware of this offering since it's a big selling point. 

What is your experience with DCs from an international spends POV? What can be done better there? Any hacks to get people talking about it? 

Open to ideas/thoughts/criticism/feedback!

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Product Owner

Hopefully you must be aware by now that they have revised their t&c for their cc i know a lot of friends who used to show off their Axis Flipkart card ( it was a good one though) but now, its all over it has became a paid card with reduced reward rates and what not.
Thoughts?

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Unable to change my kyc from old number to new one

Had a bank account of Kotak where it was inoperative from 1.5 years and NMC Charges went to 7900 INR. When I went to close the account they started insisting me to pay the charges.

How do we deal this folks, coz at the time of taking account they said it is zero balance and then after salary stopped crediting they converted  into a savings account with mostly generic alerts !!!! 

Looteri banks. 😏😒

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I am earning and expenses or same 50k but I have 10lac credits could you pls help and suggest to get it out and i didn't get loans due to credit score issues

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Has anyone got this?

Every time I apply they say some error or not eligible. Dumb mfs don't give any details and can't contact them.

I have many other CCs and a good score.

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I applied for a standard charted credit card via a phone call agent. (sir you are eligible for a card call wale). I wanted a platinum LTF card but she said after submitting the details I am eligible for another card with fixed yearly charges of 350. She told me she would pay me 350 after I received the card. She called back-to-back during office hours. So I blocked her. In the last two days, she has called me from 7 different numbers, at least 20-25 times. Finally, I picked up her call, and she told me that she would have to pay 3000 rupees fine If I won't process my card. She will G-pay me 350. 


Should I do the v-KYC?

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