With over 10+ years of experience in Product management within the insurance and Fintech sector, I’ve realized that product management is still not understood/defined well as a role. I’m open to all sort of queries.
Curious what you’re doing now Are you on a break?
Am working on a couple of ideas. Also, mentoring/consulting a couple of startups. Yes, you can say I’m on a sabbatical.
Primarily utilizing my insurance and product knowledge/experience to build something for the pet healthcare domain.
Ah super interesting
Pet healthcare but? Like insurance for pets? Interesting thought process btw, I have heard from a few pet parents that this is a need
Very cool
How is it working at PolicyBazaar? Does the product evolve a lot? How do you folks look at Acko?
Policybazaar is an aggregator whilst Acko is an insurance company (digital).
Over a period of time, with extensive customer database, we were able to define/articulate the needs of the users and worked with a couple of insurance companies to define new insurance products which have a lower CR (Claim Ratio) and sells like hot cakes in Metros and Tier-1 cities.
In terms of tech stack, PB isn’t a pioneer but not also a laggard. We were usually 3-6 months behind the curve in terms of technology adoption.
Hmm very interesting
And the business makes money as an affiliate referral to one of the insurance companies?
Whats your CTC? Did you make a lot of money when PB went publicv
Did you even try to stop the spam calls coming from policy bazaar? Meri Ruh Kaanp jaati thi while sharing my number on policy bazaar!
I do understand your concern, but that’s the cost of doing business. We need to understand Policybazaar isn’t a NGO or not for profit enterprise.
But, I do get your point of incessant calling from PB. For a couple of LOBs, we took the completely unassisted route (low barrier to entry, low engagement and low ticket size products) and the overall CX was much better.
That is where a PM’s credibility and worthiness comes into play, if they can communicate and take business stakeholders in confidence with their solutions.
I completely agree with the point that the business should make money! What my concern was that if the customer requests for no calls, they should stop and product can play an important role here!
A seamless trail/history of outbounds and inbounds with access controls to hide communication details could have been a good idea!
Ofcourse, this has its own challenges and legacy processes would make this task even more challenging!
I saw this transition recently by anuj rathi, although I saw some threads on GV about hik moving to Cleartrip, but as business head is something I didn't know Based on this transition is it good to say that -- Product ke log khatre me ha...
Looking for product management role. 20 years experience in high tech companies
AMA. Happy to answer anything about the Product. I'm looking forward to it.
The job market has dried up for senior product roles. Do you think the situation will improve soon? What's your overall outlook of product management as a career beyond 10 years? Do you see yourself doing this for another decade?
Asking...
