Ever wonder why recruiters have no problem calling you to say "Congratulations, you're shortlisted" and then talk about next steps but would rarely call back when you are rejected. They would rather send an email.

Why is that? Do they choose sending rejections via email as an easy way out - cause of the volume? Is hiding behind emails WAYYYYY easier? Is the basic mindset that .. anyways X is/ are rejected, why waste time there? Isn't that mindset toxic and weird at the same time. I mean - if you can pick up the phone to string a potential hire along, push them through the process, you can sure as hell pick up the phone to be honest. Isn't that a valid expectation from the other party? Your convenience is a proxy for avoiding hard conversation. Cowardice at its best. Ignorant at its core. No wonder 9/10 Recruiters don't get Recruitment - no matter what you say. Cause you (recruiters) default to transactions. And if you (recruiters/ anyone in the org) are wondering - but no one complained about it? Sad truth is - They (candidates/ job seekers) screamed their lungs out, but you never listened. And now most of them have accepted this as a norm. This is what is killing Recruitment. Candidates deserve better. But they stopped asking. You can do better. But you stopped trying. IMHO The best you can do is - give them a closure. Not an automated email. Oh! before I forget .. To all those Hiring Managers who say - HR/TA will get back to you. You ain't any better. Period. Effort without honesty is just a facade - Recruitment needs both to regain its integrity.